SMARTReporter (which is free and highly recommended), has alerted me that my Mac Mini’s internal hard disk is knock-knock-knockin’ on heaven’s door.
The good news is that the mini was purchased with AppleCare. The bad news is I don’t remember exactly when it was purchased, and the extended warranty may have expired.
I recall looking up warranty information on Apple’s site before, so I head over to http://www.apple.com/support/ and start poking around. Here’s a promising link:
“View AppleCare Agreements” sounds like exactly what I want. I log in, and behold!, I can see that I have two warranty agreements; one for the mini, and the other for my MacBook Pro. However, there is no indication if the agreement is still active or not. One could assume that only active agreements are listed, but I wanted to get the actual expiration date. The computer was purchased roughly three years ago and for all I knew the AppleCare agreement was expiring today.
So I continue to rummage around on the Apple Support site and get nowhere. Time for Plan B. After some googlin’ I come across a forum post which points me to https://selfsolve.apple.com/. I enter the mini’s serial number find that I’ve still got a month of coverage. Yippee.
But why wasn’t this information available directly once I logged into the Apple Support site? Why did have to google for five minutes to find this rather basic information? Frustrating, but at least my little saga had a happy ending.
So in summary, if you want to…
- see a list of your AppleCare agreements, go to http://www.apple.com/support/, and log in using your Apple ID.
- find information about warranty coverage for a specific Mac, go to https://selfsolve.apple.com/GetWarranty.do, and enter the product’s serial number.
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